Thomas Kramer
Partnerships & Operations
Hi I’m Thomas I’m responsible for Partnerships and Operations within Re:Shark. My primary focus is on maintaining strong partnerships and ensuring smooth operations for our clients.
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I work closely with our teams to deliver seamless onboarding and ongoing support, ensuring that client needs are met efficiently. My role involves optimizing client experiences, resolving challenges, and contributing to the growth of Re:Shark by aligning our operations with both client objectives and the company's mission. My goal is to help our clients succeed and foster long-lasting relationships that drive mutual growth.
• Coordinate workflow between back office, customer support, and sales.
• Support new clients with account onboarding and assist existing clients with their account needs.
• Collaborate with internal teams to resolve requests.
• Work together to meet team-wide operational goals.