SustainableX

About SustainableX

Sustainable customer experiences are those experiences that result in lasting engagement and higher loyalty. This requires more than a good product or service portfolio alone. It just as well takes a combination of continuous improvement, sincerity, empowerment, and respect for all that lives. If you deliver on all these aspects, it is a triple win for your business, your customers, and the planet.

▪ I create concepts and feasible solutions that result in sustainable improvements in customer service, the customer journey, processes and brand reputation. These are built on integrity, thoughtfulness, and respect for all that lives. ▪ I lead, advise, coach and collaborate with a continuous improvement and purpose driven mindset. ▪ Currently developing a strategic framework for proposition and performance management, that encourages sustainable business models.

Keywords

• Concept Creation
• Customer Engagement
• Customer Experience
• Customer Service
• Sustainability Experience

Address

• Headquarters

  Netherlands