rightWFM

About rightWFM

Workforce Management is the set of processes that ensure the right people are in the right place, doing the right job, at the right time — at optimal cost. Regardless of industry.

Whether you’re a store manager building rotas or a planner in a contact centre, the principles are the same.

And those principles don’t break because of the wrong software. They break when labour law, systems, processes, and real operations stop lining up — and nobody is looking at all of them at once.

That’s the gap. It’s expensive, it’s specific to your setup, and it doesn’t fix itself.

At rightWFM, we have operational knowledge of every step of the WFM cycle — and the project and vendor experience to go with it. We’ve worked with 60+ organisations across Europe, North America, and Asia-Pacific.

We don’t theorise. We don’t propose solutions we can’t stand behind. We pair with you, become part of the team, and stay until things actually work.

That’s how we’ve ended up working with organisations like Nike, KONE, and Rituals. They needed results. If you do too, let’s talk.

lars@rightwfm.com or irina@rightwfm.com

Keywords

• Call Center Management
• Data Analytics
• Reporting
• Resource Planning
• Software Implementation
• Wfm
• Workforce Management

Address

• Headquarters

  AmersfoortUtrecht, Netherlands

Team by function

Based on 2 public job profiles as of 3 September 2026.

• Consulting / Advisory1
• Founder / Owner1