Response

About Response

Response provides smart outsourcing solutions that combine high-performing talent, operational excellence, scalable talent, and technology-enabled service delivery.

We partner with organizations to strengthen customer and patient engagement, improve operational efficiency, and drive sustainable performance at scale.

With a commitment to quality, agility, and measurable outcomes

• 30+ years call center & CX experience • Quality call center operations in South Africa, US and El Salvador • Healthcare / Clinical / Medical Support • Optimum 24/7/365 Support

Our Services • Inbound / Outbound / Webchat • Patient Support • Customer Support • Debt Collection • Customer Acquisition & Retention • Appointment Management • RCM • Billing and Back-office Operations

Keywords

• Appointment Management
• Back Office
• Bpo
• Customer Service
• Debt Collection
• Email Marketing
• Inbound
• Lead Generation
• Leadgeneration
• Live Transfers
• Member Support
• Online Marketing
• Online Media
• Outsourcing
• Patient Support
• Permission Marketing
• Rcm
• Retentions
• Technical Support
• Telemarketing
• Telesales

Address

• Headquarters

  Durban, South AfricaSouth Africa

Team by function

Based on 11 public job profiles as of 3 September 2026.

• Executive / C-Suite4
• Other / Unclassifiable2
• Administrative / Office1
• IT / Infrastructure / Security1
• Legal / Compliance1
• Marketing1
• Sales1