Qelp, a SYKES company

About Qelp, a SYKES company

Qelp is the global leader in online self-service software for any device and service. With over 70+ clients worldwide we are responsible for the online support experience of over 400 million end-users.

We deliver superior customer experience in every support channel and reduce costs by deflecting unnecessary support calls. Making it easy for your customers to solve their issues online improves their satisfaction (NPS) and strengthens loyalty. With our clients, we typically achieve 20% call reduction on high call drivers.

We work for companies that lead their industry such as T-Mobile, Sony PlayStation, Pearson Education and Telefonica.

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Keywords

• Customer Selfservice
• Device Management
• Mobile Operators
• Mobile Selection Tools
• Multi-Channel
• Mvnos
• Self-Service
• Smartphone Customer Care

Address

• Headquarters

  Kingsfordweg 43 - 1171043GP AmsterdamNoord-Holland, Netherlands

Team by function

Based on 17 public job profiles as of 4 September 2026.

• Other / Unclassifiable6
• Creative / Media5
• Marketing2
• Administrative / Office1
• Engineering / Software Development1
• IT / Infrastructure / Security1
• Operations1