Grip on IT

About Grip on IT

Improving Service and Support organizations is my passion. Bringing IT companies in control, enabling them to achieve their goals. Knowing how IT en Functional Service Management works. I'm specialized in ISM and FSM. ISM, Integrated Service Management, is a complete and not complex, and therefore revolutionary model for IT Service Management. For many companies ITIL has lost it's touch with reality. ISM continued there, with just 6 processes, standard procedures and tool set up. FSM is a corresponding model for Functional Service Management and Demand Management based on BiSL. But before you can start reaping the fruits you'll need to plant it well. Grip on IT helps you setting it up well. No method, even ISM, will implement itself. Grip on IT helps here. I offer it all: - Service Management consultancy - Project Management - Coaching, to learn people to gain control - Training: ISM Foundation and ISM Bridge - Serious gaming: Control-IT, Apollo-13, Demand-IT, HumanIT - Contracting Service Management specialists

Keywords

• Fsm
• Fsm Introductie
• Ict Organisatie Verandering
• Ict Organizational Change
• Ism
• Ism Foundation
• Ism Project Management
• Iso20000
• Itil
• Itil-Ism Bridge
• Serious Gaming
• Service Management

Address

• Headquarters

  Telefoonstraat 259471EK ZuidlarenDrenthe, Netherlands

Team by function

Based on 2 public job profiles as of 3 September 2026.

• Education / Training1
• IT / Infrastructure / Security1