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Company profile · Softwareleverancier / SaaS

Cupenya

cupenya.com(Website)

Employees
11–50
Founded
2013
Province
Noord-Holland
Country
Netherlands

About Cupenya

"Cupenya helps companies improve customer satisfaction by providing higher standard and speed of customer service delivery. Our solutions are centered around making the experience of a customer in need of help as smooth and seamless as possible. TICKET DEFLECTION By providing companies with a smart self-service board that can be integrated into existing help centers and FAQ pages, companies can provide their customers with answers even before tickets are created. SERVICE OPTIMIZATION With an enterprise-grade data and analytics platform, Cupenya helps large organizations improve the speed and efficiency of service delivery, incident resolution and change management."​

Keywords

  • Artificial Intelligence
  • Customer Service
  • Incident Management
  • Machine Learning
  • Natural Language Processing
  • Operational Performance Analytics
  • Saas
  • Self Service
  • Software As A Service
  • Ticket Deflection

Address

  • Headquarters

    Herengracht 1821016BR AmsterdamNoord-Holland, Netherlands

Team by function

Based on 1 public job profiles as of 3 September 2026.

  • Engineering / Software Development1

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