Company profile · Softwareleverancier / SaaS
Cruise Control API
- Telecommunications
- Softwareleverancier / SaaS
- Rotterdam
- Telecommunications · Rotterdam
- Employees
- 11–50
- Founded
- 1991
- Province
- Zuid-Holland
- Country
- Netherlands
About Cruise Control API
Cruise Control is an API that seamlessly integrates with your outsourced contact center statistics. It makes a real-time automated weighted distribution of incoming calls across sites based on pre-defined KPI’s and a smart algorithm, without human interaction.
With Cruise Control your incoming calls are dynamically distributed in the most effective way. And the best performing contact center gets the most calls.
Keywords
- Call Distribution
- Call Routing
- Contact Center Automation
- Customer Service Accessibility
- Inbound Voice
- Outbound Voice
Address
Headquarters
Waalhaven O.z. 83L3087BM RotterdamZuid-Holland, Netherlands
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