Secret View

Over Secret View

Secret View helps retail and hospitality brands collect feedback from real customers through our global mystery shopping community of 65,000+ local consumers.

We turn feedback into action by showing how strategy plays out in day-to-day execution, per location, and at every moment in the customer journey. You get structured, high-quality feedback with concrete examples. This helps you spot patterns, compare locations, and prioritize opportunities for improvement.

All insights come together in our in-house built dashboard, with smart (AI) analysis and clear summaries so you can adjust quickly.

Trefwoorden

• Ai Analysis
• Audits
• Compliance Research
• Customer Experience Research
• Customer Insights
• Feedback
• Mystery Shopping
• Next Level

Adres

• Hoofdkantoor

  Velperplein 236811AH ArnhemGelderland, Nederland

Team per functiegebied

Gebaseerd op 81 openbare functieprofielen, stand van 3 september 2026.

• Sales51
• Operations10
• Customer Success / Support5
• Engineering / Software Development4
• Other / Unclassifiable4
• Marketing3
• Administrative / Office1
• Design / UX1
• Founder / Owner1
• Legal / Compliance1