Happy-Tracker

Over Happy-Tracker

To improve a process one has to know its performance. Happy-Tracker helps to measure the PROCESS BIG FIVE (*). Next to that Happy-Tracker has special functionalities to control and improve processes.

For consultants: Happy-Tracker provides a steady and real time stream of process performance data. It will also help you to clean, format and visualise the data allowing you to spend much less time on gathering data. On top of that Happy-Tracker provides you data that has more ‘depth’. This means you’re spending less time on gathering data, while getting much better data allowing you to spend more time analysing the process together with your client. Happy-Tracker provides data in real time and this is very beneficial for daily huddles and intraday control. Just wait until you can use this in your next OPEX or CI project.

For managers: It’s not always clear where a request is in the grand scheme of the process and as such detecting delays is quite a challenge. Happy-Tracker allows your team to keep track of where requests are in the process, if a (process) step is taking too long and whether or not the request is still on track to be fulfilled on time. From an operational perspective Happy-Tracker can be seen as an ‘early warning system’ allowing you and your team more time to resolve any issues. From a tactical perspective Happy-Tracker allows you to better understand where the weaknesses are in the process. As such you can identify actions for improvement and spend your limited improvement budgets effectively for: reducing lead times, improving service levels and stabilizing process step time. Please visit our website for more information.

(*) service levels, process (step) times, processing times, productivity and rework.

Trefwoorden

• Ci
• Continuous Improvement
• Measure Process Step Time
• Measure Process Time
• Measure Processing Times
• Measure Productivity
• Measure Waiting Times
• Measuring Leadtime
• Operational Excellence
• Opex
• Process Improvement
• Process Quality
• Service Level Measurement

Adres

• Hoofdkantoor

  Nieuw-VennepNoord-Holland, Nederland